Can I be nominated for managing a rental?
Yes. We heard the feedback from our members and have included an Aloha ‘Āina award category for property managers. The client nomination may come from either the renter/tenant or the landlord/property owner (unless the REALTOR®/property manager is the landlord/owner). Questions? Please email [email protected].
How will I know if I have been nominated?
Both the nominator (client) and the nominee (REALTOR®) will receive a confirmation email from [email protected] once a successfully submitted online nomination has been verified/approved by HBR staff. The confirmation email will include a copy of the client's nomination testimony.
If you believe your client submitted a nomination, but you did not receive an email confirmation:
1. First, please search your inbox for an email message from [email protected]. The message landed in your junk folder or promotions tab.
2. We suggest you follow up with your client. It's possible that your client may have saved the nomination but not submitted it. If your client requires further assistance, please ask them to call HBR Customer Service at 808.732.3000, Monday through Friday, 8 a.m. to 4 p.m. (HST), excluding holidays.
3. Your client's nomination may be incomplete, for example, if it is missing required information. HBR staff will follow up with the client or the agent.
What information will my client need to complete the online nomination?
HBR has created a template that you may use when asking your client to nominate you for the Aloha ‘Āina REALTOR® Awards.
The client will need:
- the link to the online submission website*
- your name and your email address
- the transaction closing date and property address
*Clients will need to create a username and password to begin the nomination (this account is free and confidential). They may save your nomination and return to it at any time before submitting it.
Can spouses submit separate nominations for their REALTOR® for the same transaction?
No, the buyer’s agent is allowed one nomination per transaction, and the seller’s agent is allowed one nomination per transaction. Multiple nominations for the same transaction, including those for the buyer’s or seller's agent or property manager, will not be processed for the judges' review.
Whom may my clients call if they need technical assistance in completing the online nomination?
Your client may call HBR's Customer Service at 808.732.3000, Monday through Friday, 8 a.m. to 4 p.m. (HST), excluding holidays.
For the best browser experience, it is advised that clients use Google Chrome to complete the online nomination.
May my client email or mail a nomination form to HBR?
No, only online nominations will be accepted. The client may send the nomination form to a REALTOR® member, who must then submit it online on their client's behalf.
What if my client does not have a computer or Internet access?
If your client does not have a computer or Internet access, follow these steps:
- Call HBR Customer Service at 808.732.3000 to request a paper form and instructions. Then, have your client complete the required information and sign the form.
- The REALTOR® (nominee) will then be responsible for receiving the completed form from their client and submitting the information to HBR's online submission system.
- To submit a paper form on behalf of a client, the REALTOR® (nominee) will need to upload a PDF or image file (.jpg) of the fillable paper nomination form to the online system using the "I am a REALTOR®" button on the home page. All nominations must be submitted via the online submission system. HBR staff will contact nominators (clients) to confirm their nominations and submissions on behalf of their nominees (REALTOR® members).
Why did HBR introduce an online submission for the Aloha ‘Āina REALTOR® Awards Program™?
After consulting with HBR members and peer REALTOR® associations, HBR determined that using an online submission system has several advantages over the previous form-based e-mail submission system, including:
- Greater ease for clients
- Increased client participation
- Immediate confirmation of nomination receipt and a copy of the nomination, for both the nominator and the nominee
- The system can accept REALTOR® teams and co-agents