Welcome to MLS eSupport

HiCentral MLS support specialists are available Mon. - Fri., 8 a.m. to 5 p.m. to remotely assist you with MLS product issues.

To start your remote support session:

  1. You must be at your computer.
  2. In the text box below, enter your last name, first name and your question.
  3. Click on the “Submit Question” button to connect to a specialist.
  4. A specialist will respond with further instructions.

NOTE: If specialists are unavailable, they may be assisting other members. Please try again later or call Product Tech Support at 791-3789 or e-mail at [email protected].

Connect to MLS Tech Support


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eSupport requires the latest version of Adobe Flash. Click here to download the latest version of Flash.

Click here to find out the version of Adobe Flash that you have installed.

Disclaimer: The Honolulu Board of REALTORS® (HBR) and HiCentral MLS, Ltd. (MLS) shall not be liable for damages or loss of any kind resulting, directly or indirectly, from: (a) any impact on user's programs arising from HBR/MLS performing diagnostics and resolving technical issues for users utilizing its eSupport and other technical support services, or (b) from users interrupting or closing the remote control connection. HBR/MLS also shall not be liable for the views, opinions or suggestions expressed by HBR/MLS technical support staff during a technical support session. eSupport software and other technical support services may be modified, updated, discontinued or replaced by HBR/MLS without notice.

Contact Us




[email protected]

Online Support:


ACCV Submission Form

Click here to report Alleged Clear Cooperation Violations

Office Hours:

Monday - Friday, 8am-5pm