- Published: September 12, 2020
Possible problems and solutions
Password doesn't work?
Forgot your password?
If you forgot your password, click on the Forgot Password link. A reset link will be sent to you via email.
If you see a message that says "Attack lock activated", that means your account is temporarily disabled. This happens when you enter an incorrect password too many times. The Attack Lock lasts for one minute.
If this happens, you can:
- Wait one minute for the Attack Lock to automatically be removed, and then try logging in again. If you forgot or want to reset your password, click on the Forgot Password link.
- Contact HiCentral MLS Tech Support for assistance.
Clearing your browser cache can fix a number of browser-related problems. Check out this article for more information about browser cache, and for instructions on how to clear your browser cache in Chrome, Internet Explorer, Edge, and Firefox. This article explains how to clear your browser cache in Safari.